Contracts and Terms

WE’VE PUT ALL THE IMPORTANT DOCUMENTS IN ONE PLACE, JUST FOR YOU.

Below you will find our Contract Terms and all additional documentation and policies for your review. If you have questions on anything, just give us a call.  We’re happy to help.  434-263-6363.

Contract Documents 

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Home Plans – All Home Wireless Internet customers are required to enter into a One-Year Contract for any plan chosen.

Business Plans – All Business Internet customers are required to enter into a Two-Year Contract for any plan chosen. 


A Note About Contracts:

For Month-to-Month contract customers who do not wish to sign the new One-Year contract, they may stay on a Month-to-Month regimen if they wish. However, starting June 1st, 2019, those customers will be assessed a $10/month surcharge to continue on the Month-to-Month regimen.

For Two-Year contract customers who do not wish to sign the One-Year contract, they will be automatically bumped to a Month-to-Month regimen upon completion of their Two-Year contract term and will consequently lose the $5/month discount they received for the Two-Year contract. They will also be assessed a $10/month surcharge to continue on the Month-to-Month regimen.

Once the one-year contract is signed, the $10 surcharge will be removed starting with the immediately following billing cycle.

You can find our documents below.

New Residential Install

Installation Payment Form

Other Documents & Policies 

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Below you will find the policy details for the many aspects of our services. Feel free to review and save for your files.

If you have questions regarding anything you see, don’t hesitate to call us. Our specialists will help to answer any questions that you might have.


Installation Details 

GETTING HIGH SPEED INTERNET COULDN’T BE EASIER 

SCS Broadband makes Home or Business internet installation simple and convenient. Our team of professional installers will schedule a time that’s best for you to install service and help you get started with your new plan.

For Wireless internet installations: our experienced team places a small antenna on your home or business, which receives the broadband signal from the tower closest to your location.

For Fiber internet installations: we offer a FREE Connectivity Analysis to determine installation estimates as they might vary based on location. If you are seeking to install Fiber internet with us, be sure to ask about potential discounts that can help lower your service costs. Special discounts are available based on location.

For all installations SCS Broadband offers the following benefits:

 

  • Installation Guarantee on all outside equipment including radio & wiring 
  • All parts and labor included for life of service 
  • No equipment lease requirement
  • Outside equipment provided FREE with service 
  • Free broadband router programming
  • Basic usage training provided with each install 

For more installation details & general pricing, please see our Installation Detail document.