Contracts and Terms

WE’VE PUT ALL THE IMPORTANT DOCUMENTS IN ONE PLACE, JUST FOR YOU.

Month-to-Month or Long-Term? We let you decide. While some internet service providers might force you to enter into a long-term commitment or require you to bundle other services with your internet, AcelaNet/SCS Broadband gives you the choice.

Below you will find our Contract Terms and all additional documentation and policies for your review. If you have questions on anything, just give us a call.  We’re happy to help.  434-263-6363.

Contract Documents 

MONTH-TO-MONTH OR TWO-YEAR, IT’S YOUR CHOICE

Home Plans – All Home internet customers have the choice of selecting either a Month-to-Month Contract or a Two-Year Contract. It’s entirely up to you. While Month-to-Month provides greater flexibility, our Two-Year Contract can help you save money each month. 

Business Plans – All Business internet customers are required to enter into a Two-Year Contract for any plan chosen. 

You can sign and submit either contract from one of the links below.

Or you can download the contracts below, print and sign, then mail them back in to our office.

Other Documents & Policies 

VIEW, DOWNLOAD, REVIEW & SAVE

Below you will find the policy details for the many aspects of our services. Feel free to review and save for your files.

If you have questions regarding anything you see, don’t hesitate to call us. Our specialists will help to answer any questions that you might have.


Installation Details 

GETTING HIGH SPEED INTERNET COULDN’T BE EASIER 

SCS Broadband makes Home or Business internet installation simple and convenient. Our team of professional installers will schedule a time that’s best for you to install service and help you get started with your new plan.

For Wireless internet installations: our experienced team places a small wi-fi antenna on your home or business, which receives the broadband signal from the tower closest to your location.

For Fiber internet installations: we offer a FREE Connectivity Analysis to determine installation estimates as they might vary based on location. If you are seeking to install Fiber internet with us, be sure to ask about potential discounts that can help lower your service costs. Special discounts are available based on location.

For all installations SCS Broadband offers the following benefits:

 

  • Installation Guarantee on all outside equipment including radio & wiring 
  • All parts and labor included for life of service 
  • No equipment lease requirement
  • Outside equipment provided FREE with service 
  • Free broadband router programming
  • Basic usage training provided with each install 

For more installation details & general pricing, please see our Installation Detail document.